Delete your S0ULMATE account
Developer: S0ULMATE. App: S0ULMATE (Android package com.s0ulmate.app).
From the app
- Open S0ULMATE and go to Profile.
- Scroll to the bottom and tap Delete account.
- Confirm. Your account is removed immediately.
Without the app
Email office@s0ulmate.com from the address you signed up with, subject "Delete my S0ULMATE account". We will confirm by replying with a one-time code to that address, then delete the account within 7 days.
What gets deleted
Everything tied to the account: email and login, profile, photos and avatar, face scan data (mesh, measurements, embedding), taste calibration, matches, dates, check-ins, feedback given and received, availability, sessions and purchase records held by us.
What may remain
Payment records kept by Google Play under Google's own policies, and short-lived server logs (IP address and request times) that are discarded automatically within a short period.